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Reviews

At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
880 Reviews

Twaina Junior
06/30/2025
John, from Service 1 Inc.,was amazing. He was professional, informative, and respectful. We 100% recommend the services of this company. The prices were reasonable and they were persistent in their arrival date and time.
Mauricio Huerta
06/30/2025
Vance came out to give us an estimate, he was on time, honest, and thorough in explaining all our options. even told us wed be able to get our AC replaced within a few days! unfortunately we did not get the names of the two gentlemen that replaced our AC and furnace, but they were on time (early actually), respectful, timely, and did a great job along with cleanup.
Tippy Necole
06/29/2025
I have come to rely on Service 1 for plumbing issues. Yesterday Saturday was the first time I needed them for my HVAC. My a/c decided to stop working properly during this heat wave. I was able to get a technician out on Sunday and come to find out it was my 23 year old furnace. Service one did not disappoint! It took some hours but I have air again and I'm a happy camper!
Ed Bulin
06/29/2025
Steve Baker
06/28/2025
Been using Service 1 for twenty years, great work at a fair price. Recommended!
Ankit Saini
06/28/2025
Thank you Jim. Jim diagnosed and fixed the issue(with HVAC) right away. Service 1 team was able to get us on schedule pretty quickly. Really recommend them.
Anthony Parrillo
06/27/2025
Located in Roselle
I had an AC unit installed on 6/21/25. It was a pleasure to work with Vance Szendzial who gave us an estimate. Randy and the team were really professional, answering all of our questions and overall, just a pleasure to work with. I would recommend to anyone.Thank you again!
Service: New System Installation
Keith Petranek
06/23/2025
Diane Kaczmarek
06/23/2025
97 degrees and the AC went out. After unsuccessful attempts going thru our home warranty service we reached out to Service 1. Why we didn't in the first place is a mystery as we have always had excellent service from them. Shout out to Mike our tech who got us up and running as well as explained the importance of regular checkups for the system. Hoise is cooling down as we speak. Thank you Service 1!
Lisette Peña
06/23/2025
Took a bit to write an actual review but here goes: I had two other companies give me an estimate before I found service 1 and so glad I did find service 1. The minute I started talking to Vance I knew this would be the company I went with. Felt very comfortable right away In speaking with him and going over what I needed…which was a new a/c and furnace unit. The first two places I called the first thing they said after Hi was throwing the word tariff around and throwing Freon numbers at me telling me how it was more expensive now than two years ago….which was of course the red flag of your getting ripped off….and going over my estimate with Vance realized the other two companies were ripping me off. Went ahead and scheduled my appointment and everything was great. The guys who installed cleaned up everything and left it how it was before they started. All In all they are now my go to company and the first company I recommend when I hear people asking for someone who can help with a/c heating or plumbing issues. I’ve never used them for plumbing but they’d be my first call out of anyone just from the experience I received with the a/c and furnace. So thank you
DERRICK BARNES
06/22/2025
Chip Scaife
06/22/2025
Mike Edwards
06/21/2025
Arrived early, very professional and friendly, identified the issue quickly as a burnt out capacitor, repaired and cleaned AC, at a fair price.
Carolyn Michaels
06/21/2025
Very professional. Neighborhood business. I will continue to use them when I have my furnace installed.
Lynda Langner
06/21/2025
Our serviceman, John, arrived right on time, went right to work, stopped to answer a few questions and did a great job. John was knowledgeable, friendly and efficient, will definitely request him in the fall for furnace service! Thanks.
Steven Michaels
06/21/2025
The installers were very professional. They were punctual and friendly and respectful of our home. We had used Service 1 in the past and that's why we used them again.
Sebastian Camacho
06/21/2025
Great service in a timely manner, very professional and friendly will use again if needed thanks
Carlos Cardine
06/19/2025
It was excellent experience.
Thomas Cliff
06/18/2025
Within 5 hours of making an appointment there was a service tech here. 45 minutes to replace a blower motor. Very good service, highly recommend.
Tom Thumb
06/18/2025
I made an appointment around 5:30 am. By 10:45 a service tech was out here. Less than 45 minutes start to finish. Replaced a blower motor. Highly recommend Service 1.
Jack Roberts
06/18/2025
John was on time, professional, did a good job Would recommend
Robert Tait
06/17/2025
Rhonda Robinson
06/17/2025
Mary Lahey
06/16/2025
Both technician and installer extremely professional and effient. Price for new A/C higher than expected but appreciate the quick and reliable service!!
Sean Griffin
06/16/2025
Morales did a GREAT job on installing our new central air unit!!! Not only was he quick and knowledgeable of his installation, but he was also patient, understanding, and personable!!! Thank You for helping my wife and I have a cool summer. Great job!!!!!!
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