Reviews

At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 880 Reviews

Mauricio Huerta
06/30/2025
06/30/2025
Vance came out to give us an estimate, he was on time, honest, and thorough in explaining all our options. even told us wed be able to get our AC replaced within a few days! unfortunately we did not get the names of the two gentlemen that replaced our AC and furnace, but they were on time (early actually), respectful, timely, and did a great job along with cleanup.

Tippy Necole
06/29/2025
06/29/2025
I have come to rely on Service 1 for plumbing issues. Yesterday Saturday was the first time I needed them for my HVAC. My a/c decided to stop working properly during this heat wave. I was able to get a technician out on Sunday and come to find out it was my 23 year old furnace. Service one did not disappoint! It took some hours but I have air again and I'm a happy camper!

Anthony Parrillo
06/27/2025
Located in Roselle
06/27/2025
Located in Roselle
I had an AC unit installed on 6/21/25. It was a pleasure to work with Vance Szendzial who gave us an estimate. Randy and the team were really professional, answering all of our questions and overall, just a pleasure to work with. I would recommend to anyone.Thank you again!
Service: New System Installation

Diane Kaczmarek
06/23/2025
06/23/2025
97 degrees and the AC went out. After unsuccessful attempts going thru our home warranty service we reached out to Service 1. Why we didn't in the first place is a mystery as we have always had excellent service from them. Shout out to Mike our tech who got us up and running as well as explained the importance of regular checkups for the system. Hoise is cooling down as we speak. Thank you Service 1!

Lisette Peña
06/23/2025
06/23/2025
Took a bit to write an actual review but here goes: I had two other companies give me an estimate before I found service 1 and so glad I did find service 1. The minute I started talking to Vance I knew this would be the company I went with. Felt very comfortable right away In speaking with him and going over what I needed…which was a new a/c and furnace unit. The first two places I called the first thing they said after Hi was throwing the word tariff around and throwing Freon numbers at me telling me how it was more expensive now than two years ago….which was of course the red flag of your getting ripped off….and going over my estimate with Vance realized the other two companies were ripping me off. Went ahead and scheduled my appointment and everything was great. The guys who installed cleaned up everything and left it how it was before they started. All
In all they are now my go to company and the first company I recommend when I hear people asking for someone who can help with a/c heating or plumbing issues. I’ve never used them for plumbing but they’d be my first call out of anyone just from the experience I received with the a/c and furnace. So thank you
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