Reviews

At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See reviews from areas near you:
- Addison
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See What Our Customers Have to Say - 561 Reviews

Melly
05/30/2023
05/30/2023
We had a great experience! They were very responsive from first point of contact. Branden came out to do the estimate and answered all my questions even when I called him back during non business hours on a Friday! He was very professional and kept me informed every step of the way. They were able to get my new units installed very quickly (within 1 business day of estimate). The team that showed up (didn't get their name) was on time and professional! They completed the project with no hiccups or mess! I highly recommend!!

Brian Klobnak
05/18/2023
05/18/2023
I would like to say that Service 1 HVAC replaced my furnace, A-coil and condenser unit A/C. I chose this company after several different quotes. Vance represented A1 heating and cooling very professionally.
The day of the install Aaron and Caesar were the HVAC technicians to do the work for the removal and replacement of my HVAC system. They were very professional knowledgeable and did a great job. I would not hesitate in recommending Service One to anybody that's looking for any HVAC services.

Ming Chai
05/16/2023
05/16/2023
I love everything about this company. They are the best . Mr. Vance was polite , topnotch salesman . No pressure and straightforward deal maker . Installers Erick and Caesar were knowledgeable. Answering all questions I had. They took good care my needs. They were punctual took care all the cleaning so well.prices are good. I would recommend to all my friends and families. Thank you Service One.The name said it all. You will not be disappointed.

Carol Fox
05/02/2023
05/02/2023
After our furnace was installed on 3/14/23, we noticed a noise as the unit was completing a cycle. We were pleased that it would only take 24 hours for a technician to come out. VANCE SZENDZIAL arrived at 12:30, at the beginning of the quoted window, 12:30-2:30. VANCE was pleasant and courteous. He discovered the problem immediately. The entire repair lasted 15 minutes. What a wonderful experience to have the repair completed so quickly and with such respect for our time.

Karina Villa
04/28/2023
04/28/2023
Just replaced my AC and this company really values customers. I've been requesting quotes since last July and Service 1 Inc offers so many things other than just replacing the AC. I love the work that was preformed and I'm completely satisfied. I feel like I got a lot for what I paid, compared to what other companies offered (which was basically remove the old AC unit and replace it with the new).

JL O
04/22/2023
04/22/2023
The service performed on 04/22/23 was a bathtub spout and two shower handles. The hard water in our town made the job difficult, luckily for us, the plumbers were top notch. I would definitely recommend this company and their services. Having piece of mind with plumbing work is priceless. Thank you!

Molly DiGrazia
02/24/2023
02/24/2023
Service One was incredible with both our recent furnace replacement and ac unit replacement this past summer. Dave was timely and even left us space heaters to use free of charge. Furnace and AC unit replacement were both next day and it was appreciated that financing was available. Everyone is kind and helpful.

Charlotte Boyd
02/17/2023
02/17/2023
I called Service 1 for plumbing service on my slow-draing kitchen sink. The problem was a stubborn one, but my technician was diligent and was able to get the blockage cleared. I am thoroughly pleased with his work, and I will call Service 1 for any future home service needs.
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