Reviews

At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See reviews from areas near you:
- Addison
- Arlington Heights
- Aurora
- Barrington
- Bartlett
- Batavia
- Bensenville
- Bolingbrook
- Braidwood
- Brookfield
- Buffalo Grove
- Burr Ridge
- Carol Stream
- Channahon
- Clarendon Hills
- Coal City
- Countryside
- Crest Hill
- Darien
- Downers Grove
- Elk Grove Village
- Elmhurst
- Frankfort
- Geneva
- Glen Ellyn
- Glendale Heights
- Hanover Park
- Hillside
- Hinsdale
- Hoffman Estates
- Indian Head Park
- Itasca
- Joliet
- La Grange
- La Grange Park
- Lemont
- Lisle
- Lockport
- Lombard
- Lyons
- Manhattan
- Minooka
- Mokena
- Morris
- Naperville
- New Lenox
- Oak Brook
- Oakbrook Terrace
- Orland Hills
- Orland Park
- Palatine
- Plainfield
- Prospect Heights
- Rolling Meadows
- Romeoville
- Roselle
- Shorewood
- St. Charles
- Streamwood
- Tinley Park
- Villa Park
- Warrenville
- West Chicago
- Westchester
- Western Springs
- Westmont
- Wheaton
- Willowbrook
- Wilmington
- Winfield
- Woodridge
See What Our Customers Have to Say - 538 Reviews

Michelle Olson
01/13/2023
01/13/2023
This review is to compliment Service 1 Inc and the installers on their excellent work done for me. I requested service for a crew member to check out the furnace and thermostat. Brandon was extremely professional and knowledgeable, and quoted me a price for a new furnace, HVAC , and humidifier. From beginning to end Service 1 had all my concerns covered and questions answered. Randy and Aaron were friendly, courteous, professional, timely, and efficient. Five stars across the board. Representative of a good, reputable company. I would highly recommend Service 1 Inc for heating/ac services.

Carol Benda
01/03/2023
01/03/2023
I called Service1 on Dec. 23 because my furnace was not working, it was -37 degrees outside. They responded that evening! The representative Brandon walked into my freezing house with two space heaters because he said he knew the house would be cold. He was professional, courteous, and extremely knowledgeable. The unfortunate news was my furnace could not be repaired. He was very patient as he explained the different types of furnaces and what was needed for my house. I was expecting a house full of company on Christmas Eve. He assured me the new furnace would be install and working by then. As promised, the team arrived at 9 am with the furnace and installation was completed by 1:30. They were extremely professional and took great care to clean up any of the 'mess' that was created by the installation.
I have only positive comments for this company and their dedication to customer service. It is so refreshing to find a company that still believes in customer service and quality work!

Matt Lindsey
12/23/2022
12/23/2022
We just had Pat and Wyatt come by very soon after we called about our emergency. Our pipes had frozen due to a cold snap. It was the day before Christmas Eve and we were hosting our family the next day. Needless to say we were very stressed. They were very professional and kind. Fantastic people all around. Their service was quick and affordable. I highly recommend them and will be sure to call them if another plumbing issue arises. You should too!
-Extremely satisfied customer, Matt

Chris Pieper
10/06/2022
10/06/2022
Aaron called ahead to let me know he was on his way and was very polite and professional. He removed my old furnace and installed the new one in less time than I was originally told it would take. He answered all my questions and explained all the details of the new furnace. It works great. 10 out of 10 would recommend. Thanks Aaron!

Dixie Peach
08/24/2022
08/24/2022
I called Service One Plumbing because of loud noise coming from water softener tank. I received the best customer service over the phone from Maria. Service One sent a technician the same day within the hour. The technician was so kind and patient with me. I am so grateful for his honesty and integrity. My water softener system was malfunctioning because of age. (Given option to shut down) The water supply could still function without replacement. Because the I was a local customer I was not charged for evaluation. I will refer Service One to family and friends. Well satisfied customer.
Sincerely
Debra Smith

Linda Norton
08/02/2022
08/02/2022
Highly recommend Service 1! Our salesman Branden was knowledgeable, professional, and patient with the many questions we had regarding the products we were considering. His follow-up was impeccable. The office staff was friendly and helpful. Their installation team was exceptional. They were on time, efficient, and personable. Our contract was signed on a Thursday and services were completed on the following Monday. Their team installed a new furnace, air conditioner, humidifier, thermostat, and cleaned all ducts in one day. Service 1 provided us with high-quality products at a competitive price. VERY pleased!