Reviews

Morales was definitely the right man for the job! He was very pleasant and is an experienced professional. He takes the time to test everything and has all the tools to do it. He is thorough and rechecks everything he does! He answered all of my questions before, during and after he reinstalled my A/C unit. Thanks again!

Randy and Caesar were great. Job well done!!!

Come within an hour of my call on a Sunday!

Have used the company 3 or 4 times now. All for HVAC work. And once to install a sink/faucet and all Were very responsive and knowledgeable. They give you recommendations on what to repair but leave it up to you and don’t feel pressured like a car salesman. Came out last year with in 2 hours when furnace went out when it was over 90 out and replaced it the very next morning first thing and waived the “emergency fee” since I had to buy a new furnace. They Had to come back and fix something that was messed up during install but was fixed with no issues. Technicians will call you 15 mins prior when on the way and will take there time and answer any questions you may have regarding what you called for or didn’t call for and warranty there work. Not sure about pricing if it’s fair or over priced since I’m not an HVAC guy just know minor basics. But never complain about the price when the job is done right and dependable which these guys do and you appreciate your ac and heat working properly when it’s needed.

Technician arrive at the very beginning of the 2-hour appointment window. Tech was very knowledgeable about the A/C. Offered suggestions with pricing before performing the work. Tech worked quickly without compromising quality. I was so pleased with the pricing that I had him also install a new thermostat. Service was outstanding. I also love that Service 1 honors coupons, for those of us who are currently hurting in the wallet. Definitely call Service 1. I will be calling them again for some plumbing work.

I only did the clean and checks on the furnace, ac , and water heater so I cannot leave a review for larger jobs. Brandon was our tech and he was on time and very professional. He didn't try to upcharge anything and even put my hose away for me. I called on Wednesday and got an appointment for Saturday morning so mo complaint here.

I highly recommend Service 1 for any HVAC needs! They installed our unit in 2014, and we have been so happy with their service! They provided a quality product, and their staff is always kind, professional, and timely. They have been quick in responding to service needs, including ongoing maintenance, and Service 1 is a company that stands by their work. Again, highly recommend!

Prompt, professional, fixed the issue which was bad open condenser fan capacitor that was replaced less than 12 months ago.

Well done job

Quick service and guys did a great job providing thorough plumbing repairs.

Brandon came out the first day to assess the situation regarding my AC. He was professional and did a great job explaining what was wrong with my AC unit and told me the options. He even took the time to trim bushes for the install. The next day Morales came to install the AC unit. He was great. A hard working and polite young man. Unfortunately, he had to trim the bushes more to install the AC unit. Did the extra work without any complaints and acted like it was part of the job. A true professional and the AC is working great! Thanks Morales and Brandon! I would definitely use Service One again.

My experience was without a doubt flawless and superb! Awesome. My AC quit, I called and was answered right away by tech who was just finishing up a job. He was able to stop by 45 minutes later (late evening)! Sure as heck, Brandon came out gave me a very honest assessment and by my request, a detailed estimate of what I needed done. Personal and professional! Despite the tragic fire that they incurred recently, day before, they had me scheduled right away for next morning to replace both furnace and air conditioner! Super prompt and the install team, Aaron and Cesar were just very meticulous,efficient and quality minded, very impressed by their pride in what they do. I totally recommend!! What an awesome team! Just adding that the price and quality of product is very fair and better than most competitors.

Great job in getting our AC working. Dave stopped by on a Friday night. A new unit was installed Saturday morning.

Everyone we've dealt with has been amazing! We have used Service 1 for plumbing and HVAC both and have been so impressed!! I recommend them 100%! Every technician has been so professional, cost efficient, and extremely knowledgeable.

The repairman was very up front professional and friendly. I did not think he was being shady with me.

Came out quickly on a Sunday due to a leak with the furnace. Brandon was very courteous and informative of next steps.

Had a wonderful experience with Service One! Will definitely use them for any future services!

The installers were great

Randy and Cesar did an excellent job very quickly with little to no noise. I recommend them to everyone.

Very professional. He was able to get here earlier than my appointment. I was able to my day started earlier.