Reviews

This review is to compliment Service 1 Inc and the installers on their excellent work done for me. I requested service for a crew member to check out the furnace and thermostat. Brandon was extremely professional and knowledgeable, and quoted me a price for a new furnace, HVAC , and humidifier. From beginning to end Service 1 had all my concerns covered and questions answered. Randy and Aaron were friendly, courteous, professional, timely, and efficient. Five stars across the board. Representative of a good, reputable company. I would highly recommend Service 1 Inc for heating/ac services.

I called Service1 on Dec. 23 because my furnace was not working, it was -37 degrees outside. They responded that evening! The representative Brandon walked into my freezing house with two space heaters because he said he knew the house would be cold. He was professional, courteous, and extremely knowledgeable. The unfortunate news was my furnace could not be repaired. He was very patient as he explained the different types of furnaces and what was needed for my house. I was expecting a house full of company on Christmas Eve. He assured me the new furnace would be install and working by then. As promised, the team arrived at 9 am with the furnace and installation was completed by 1:30. They were extremely professional and took great care to clean up any of the 'mess' that was created by the installation. I have only positive comments for this company and their dedication to customer service. It is so refreshing to find a company that still believes in customer service and quality work!

We just had Pat and Wyatt come by very soon after we called about our emergency. Our pipes had frozen due to a cold snap. It was the day before Christmas Eve and we were hosting our family the next day. Needless to say we were very stressed. They were very professional and kind. Fantastic people all around. Their service was quick and affordable. I highly recommend them and will be sure to call them if another plumbing issue arises. You should too! -Extremely satisfied customer, Matt

Kitchen faucet replaced

Excellent service rep, installed a hot water heater quickly. He shared how it works and how to keep it efficient over its lifetime.

Great company! Fair pricing, no pressuring by technicians, honest and prompt communication.

Brandon was very nice and professional. He made sure I understood everything he was going to do and provided prices before hand. I definitely recommend Service One!

Jim was fantastic to work with. Very professional. Highest recommendations.

Aaron called ahead to let me know he was on his way and was very polite and professional. He removed my old furnace and installed the new one in less time than I was originally told it would take. He answered all my questions and explained all the details of the new furnace. It works great. 10 out of 10 would recommend. Thanks Aaron!

Used Service 1 for afew years now. Great service especially from Brandon. They are efficient and professional. And most of all HONEST and priced fairly. I would highly recommend them.

The techs arrived promptly on time and kept me posted along the way. They answered my questions with out making me feel like a pest. Great job

I want to thank Mr. Morales. For taking the time and explaining everything he was doing. If I had to rate his performance it would a perfect 10.

I had Service One inspect my furnace for an annual checkup The technician was knowledgeable, helpful, and honest. I've had bad experiences in the past with HVAC technicians from other companies but Service One was a breath of fresh air. Will definitely use them in the future.

Pat and Wyatt came out to do some repairs on a leaking tub drain. They were both professional and did a great job at communicating what was wrong and how to fix it. Would definitely use Service 1 again and ask for them in the future.

I called Service One Plumbing because of loud noise coming from water softener tank. I received the best customer service over the phone from Maria. Service One sent a technician the same day within the hour. The technician was so kind and patient with me. I am so grateful for his honesty and integrity. My water softener system was malfunctioning because of age. (Given option to shut down) The water supply could still function without replacement. Because the I was a local customer I was not charged for evaluation. I will refer Service One to family and friends. Well satisfied customer. Sincerely Debra Smith

I had a new furnace AC unit and water heater installed. Installers were on time, layer out tarps to protect my flooring. They did the work in a professional and timely manner. Everything looks good and is working as expected. Would recommend there services to anyone.

Highly recommend Service 1! Our salesman Branden was knowledgeable, professional, and patient with the many questions we had regarding the products we were considering. His follow-up was impeccable. The office staff was friendly and helpful. Their installation team was exceptional. They were on time, efficient, and personable. Our contract was signed on a Thursday and services were completed on the following Monday. Their team installed a new furnace, air conditioner, humidifier, thermostat, and cleaned all ducts in one day. Service 1 provided us with high-quality products at a competitive price. VERY pleased!

Technician arrived on time, identified issue and recommended a cost effective solution and quickly repaired the system.

I have had 3 new complete Furnace & AC units replaced in the last 3 years by Service 1. Every time they were there quickly, provided a competitive estimate, and installed all in the same day! Highly recommend them!