Reviews
At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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- Addison
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See What Our Customers Have to Say - 667 Reviews
Luke Albazi
04/12/2024
04/12/2024
Replaced an AC and furnace. Great service, communication, and execution. Highly recommend.
Vance led me through the process leading up to the work and was extremely friendly, knowledgeable, and courteous. Erin who had performed the installation did so very efficiently, clean, and was also very courteous. The folks working here are certainly pros.
Jose Pizarrosoto
04/09/2024
04/09/2024
This is my go to company whenever I have any heating and ac problems. They are reliable and knowledgeable. Thank you Brandon for fixing my furnace on short notice. Their pricing will not hurt your pocket either. You can count on this company to get the job done to your satisfaction.
The Gail
03/30/2024
03/30/2024
Service One showed up and completed the several plumbing related jobs in my home. They were professional and considerate of my home. The plumbers accurately assessed and repaired my situations in a timely and efficient manner! I've had other plumbing services perform some work and did not call them back. I would use Service One again and would like to add their pricing is fair.
Richard Melinda Boice
03/23/2024
03/23/2024
I called Service 1 on Friday, March 15 because the furnace stopped working. A Service 1 technician arrived on Saturday, March 16, diagnosed the problem, and recommended installation of a new Trane, 120,000 BTU, high efficiency furnace. We thought the price was reasonable, and accepted the offer. A Service 1 technician installed the new furnace in a few hours on Monday, March 18. So far, it seems to be working well; in fact it seems to be heating better than our old 120,000 BTU furnace.
Paris And Jenni Birge
02/14/2024
02/14/2024
Vance has been our service guy now twice and each time we are blown away by what a great technician he is. He goes above and beyond to ensure you are informed and helps to teach you proper care and maintenance for your furnace and A/C. He is very quick and efficient but extremely thorough. His personality is so warm and welcoming and non judgmental. We look forward to having him back to our home for our future needs! Thank you Service 1 and Vance!!!!
JACQUELINE Johnson
02/01/2024
02/01/2024
Called early in the am, they were available and here by 9am, sales representative was very knowledgeable and explained about repairs vs new furnace. I decided to go with a new furnace. The Sale Rep. called it in and said the person that install could be at the house by 1030, Morales did a wonderful job and he was very professional and knowledgeable too. Thank you all for being there when needed and a well well done. Really like my new furnace.
Susan Michaud
01/28/2024
01/28/2024
First time using Service 1. Found them through mail flyer. I received an “I’m on my way phone call,” which I appreciated and arrived on time with timeframe I was given. Charged me a fair price to clean and service 2 Trane furnaces. Replaced 2 April Aire filters too. Excellent service. Gave us good advice on what filters to use. They honored the coupon price and didn’t pull the bait and switch like so many companies. I will definitely use them again.
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